Parking & Restaurants: Free & discounts for medical staff

Restaurants located in Vancouver, Richmond, and the North Shore are offering free or discounted meals for for health care workers. Check out the list below!

Nando’s Chicken is offering free takeout meals to any nurse, doctor, or healthcare worker. Will deliver free hot catered meals to hospitals near Nando’s locations (Vancouver, North Vancouver, and Richmond).

FED is offering at cost (no markup) pre-made meals (breakfast, lunch, and dinner options) for healthcare workers delivered to your door, with below cost delivery (Vancouver, North Vancouver, and Richmond).

Tractor Foods will be offering frontline health care workers who come in with their ID or badge 10% off , while supplies last (601 W. Broadway, Vancouver).

Bombay Kitchen and Bar will give health care workers 50% of their order when delivered to medical facility or doctor’s office, as well as one free meal per week for people in quarantine (1018 Commercial Drive, Vancouver).

Score on Davie giving all healthcare workers and first responders 50% off food takeout orders (1262 Davie St, Vancouver).

Afghan Kitchen South Surrey will give healthcare workers 30% off their takeout or delivery orders (16120 24 Avenue, Surrey).

SaladLoop, VGH (Diamond Building) is offering all salads for $5 (including tax) starting Monday, March 30th. 

Uber Eats: Uber Eats is offering 1,000 free meals with the promo code VCHFIRSTRESPONDERS for Vancouver Coastal Health. The promo code is valued at $25 (not including taxes and service fees). This offer is limited to one redemption per user.  The promo will be accessible to the first 1,000 VCH health care workers. Please do not share the code with anyone outside our organization as it is intended for health care providers only.

McDonalds: ​Offering all health care workers and emergency services personnel a free medium McCafé Premium Roast Coffee or tea, available in drive-thru at participating restaurants in Canada.

A&W: ​To show our thanks, all A&W locations in the Lower Mainland will be offering a beverage of any size for free to healthcare workers. Show your ID and your drink is on us!

Tripple O’s: ​Extending an offer of 15% off of your entire order at participating Triple O’s restaurants for healthcare workers, emergency responders and those on the frontline. Whether grabbing a bite on the go, a family meal or group order from your team and colleagues, we hope you enjoy your meal and it brings you a little bit of comfort during this difficult time. Discount available for drive-thru or walk-up ordering. Must be in uniform or present valid ID.

JetPet Resort – North Shore: 20% off all services for front line workers at JetPet North Shore – only 8 minutes from Lions Gate Hospital. Thank you health heroes! Now opening early at 6:20am to accomodate shift workers. T: 604-982-9249

EMC Mortages: ​​​EMC Mortgages is currently helping many VCH employees cope through this crisis in two simple ways: 1.) Reducing monthly mortgage payments and 2.) Access to more money. EMC can set up a line of credit or use equity from the home

Honest Cleaning & Services: ​Honest Cleaning and Services is offering discounted cleaning services to all front line hospital staff during COVID-19. Our staff come prepared with gloves, masks and antibacterial green cleaners. We are also happy to use your supplies and vacuum upon request.   The regular rate is $75/hour for a team of two cleaning specialists. The discounted rate is now $55/hour for front line hospital staff during the month of April.

​​​Hotels located in Vancouver, Richmond, and the North Shore are offering discounted nightly rates for our health-care workers. Interested staff can book with the participating hotels directly. 

 


Free parking for staff, physicians and visitors

We recognize the hard work and long hours all of you are contributing to our fight against the COVID-19 pandemic. During this challenging time, we are looking at all the ways we can help support you.

As you arrive and leave for your shifts at our hospital sites, we do not want you to worry about paying for parking. That is why we are so pleased to announce, in partnership with the Ministry of Health, that parking will be free for all health-care workers at specific sites.

Effective April 1, 2020 and until further notice:

  • Free parking on hospital-owned and operated lots
  • Staff should not park in Reserved for Physician stalls.
  • Free parking at designated Impark lots near health-care facilities (privately operated lots and UBC campus lots are not included with the exception of parking at Diamond Centre).
  • The list of parking lots is available online.
  • Unrestricted street parking in neighbourhoods near VCH hospitals in the City of Vancouver, the City of North Vancouver and the City of Richmond
  • Q&A: Temporary free parking for VCH staff, medical
    staff and visitors

Hospital-site monthly parking

  • If you have already paid in advance for parking, to receive a reimbursement, please contact Amanda Maharaj by email at amaharaj@vch.ca

Additional information and updates are on the my.vch.ca Parking & Transportation page.


Free street parking in Vancouver, City of North Van & Richmond ends Aug. 31

After August 31, the cities of North Vancouver, Vancouver and Richmond will suspend on-street parking exemptions for Vancouver Coastal Health (VCH) staff. On September 1, all parking conditions for residential and permit zones will return to pre-pandemic conditions and tickets issued in September and onward will NOT be cancelled. September 9, 2020 will be the last date that tickets submitted from VCH staff will be collected for processing.

Please note: this change is only for on-street parking and is not reflective of any decisions around the parkades. See free parking details on the Parking & Transportation intranet page.


City of Vancouver parking

Last updated August 13, 2020​

Free parking (i.e. VCH staff’s exemptions from posted parking regulations on City of Vancouver streets) will be suspended after August 31st 2020. 

In September, all parking conditions for residential and permit zones will return to pre-pandemic conditions and tickets issued in September and onward will NOT be cancelled. 

(Note: Wednesday, September 9, 2020 will be the last date that tickets submitted from VCH staff will be collected for processing.

You must use the City of Vancouver PayByPhone system ($0.00) to register your vehicle any time you park on the street (with or without a parking meter) if you want the City to exempt you from the street signs indicating parking restrictions. 

You MUST follow all THREE of the following steps. If you receive parking tickets due to not following the instructions, they will NOT be cancelled:

  1. Park in approved zone – Read the parking signs carefully and make sure it’s an approved exemption listed on page 2 of the PDF. Is it legal for a vehicle to be parked here? Remember, it remains illegal to leave your vehicle blocking stop signs, fire hydrants, driveways, no-stopping areas, passenger zones​ and loading zones. You are responsible for any tickets or tows if parked illegally in any non-designated or approved parking zone.​​
  2. Register your vehicle – Whether or not you are at a parking meter, you must register your vehicle using the PayByPhone system. Refer to the codes for the three geographic zones identified within the City of Vancouver in the PDFs above.
  3. Post a “VCH Special Parking” dashboard sign (click the above links for the correct permit sign – Print and display the sign on page 3 of any of the PDF documents above.​

Watch this video that explains the three steps for free parking​


Parking changes for City of Richmond 

Parking meter enforcement for the City of Richmond will resume on May 11 while enforcement of permit zones will begin June 1. If health-care workers receive a parking ticket within the Gateway/Minoru Chapel lot, please continue to send a photo of the ticket to Arthur.Orsini@vch.ca for cancellation.

Thank you for your continued hard work during this time. Our hope is that these supports make it easier for you to get to work safely. Visit the parking and transportation page for the latest transportation updates.

April 28, 2020 Update:

VCH and the City of Vancouver remains committed to support free parking for all VCH staff and physicians. On April 28, Vancouver City Council voted to reinstate parking meter charges. While this change is expected to take affect this week, VCH staff can continue to park for free. If you park at a parking meter during your work shift, you are not required to pay.

Healthy Authority Staff are allowed to park in residential permit areas …until further notice. If they do get a ticket, submit it to Aurthur who will get it  cancelled. (If the vehicle is not parked legally – at a stop sign or too close to a crosswalk – then the ticket will not be cancelled).

If you receive a parking ticket, please send a photo of the ticket to arthur.orsini@vch.ca from your VCH email or if using a personal email please add your VCH email address to your message and hold onto it until you receive confirmation it was cancelled. The city is investigating a way to use PayByPhone to register VCH staff – stay tuned.


The cities of North Vancouver, Vancouver and Richmond will minimize patrols of parking regulations in the neighbourhoods around our hospitals. If staff or physicians are ticketed during a work shift, the fine will be waived.

  • Never block a fire hydrant, stop sign, loading zone, no-stopping area or driveway.
  • If you are ticketed by the city or have a recent, unpaid ticket:
    • Take a photo of the ticket and send it to arthur.orsini@vch.ca
    • Please hold onto the ticket until you receive confirmation that it was cancelled.
    • Managers: If you receive any tickets, please scan them and email to parking@vch.ca.

Mobi Bike Share – Free 90 day trial

Mobi by Shaw Go has launched the Essential Services Membership Program, which provides essential service employees with a free 90-day pass for the Mobi bike share program in the urban core of Vancouver. The goal is to provide a quick and convenient transportation option, and when tied into a transit commute, this offers a healthy break from crowded buses or SkyTrains! All VCH staff are eligible for the program.

To sign up, visit https://www.mobibikes.ca/essential and create an account. Enter the promo code vchheroes90 when prompted. The promo code only works for the 90-day pass and is case sensitive. This program allows for unlimited rides of 30 minutes or less – i.e., a 40 minute journey would require that the bike be docked close to the 25 minute mark before another bike is selected. A credit card is required as overages may be incurred for rides that last longer than 30 minutes. The pass does not auto-renew.

Mobi bikes are located within the area north of 16th Ave. between Macdonald St. and Victoria Drive.  

Click here for more information.