Return to an expired network password? Register for Self Service Password Reset

Did you return to work after summer vacation to an expired or forgotten network password? Did you call the Service Desk to have it reset? You’ll be happy to know that waiting in the queue to reset your password is a thing of the past thanks to the Self Service Password Reset tool.

With the Self Service Password Reset tool, you can skip the Service Desk and reset your password quickly and easily on your own. You can also retrieve a password or username that you’ve forgotten.

Like other device-based password reset tools used by banks and reputable online retailers, you must first register before you can use the tool (so we can validate who you are when you use it).

Register for the tool today!

Registering for the tool is easy and takes less than two minutes. All you need is a network connection and a cell phone that accepts text messages.

To register, ensure you’re logged into the network and go to https://mypassword.healthbc.org.

Considering that your network password will expire approximately nine times each year (every 42 days) and is the gateway to your email, network drives and internal intranet sites, completing this one-time registration as soon as possible is strongly encouraged and well worth it.

For more information about the Self Service Password Reset tool, please visit the IMITS InfoCentre. (You must be on the network to view it.)

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