Title COURSE: Mastering Difficult Conversations Part 2 (online, facilitated)
Start Time 2023-12-05 4:00 PM
End Time 2023-12-05 7:30 PM
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Venue Name Zoom
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​Description:
These two half-day, high-impact virtual sessions are designed to enhance foundational communication skills for the new or experienced Medical Leader.

This 2-part UBC CPD Accredited course* will equip you to feel more confident to take on those conversations that are important to hold in your leadership role, to better understand your personal communication patterns and provide you with new tools and awareness to foster better results and relationships.

Session Two: Enhanced Leadership Skills for Difficult / Feedback Conversations: 3.5 hours
  • Acknowledge others through conversation to influence better results;
  • Use coaching questions to empower others and enhance critical thinking;
  • Apply multiple levels of listening to enhance trust and performance.

*UBC Division of Continuing Professional Development Accredited Group Learning Activity eligible for up to 7.0 MOC Section 1 credits and certified for up to 7 Mainpro+ credits.​​
Contact Email michigan.lee@vch.ca
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Category Diversity, equity & inclusion; Education; Virtual
Location Regional
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Content Type: VCH Event Item