Reappointment support

​​​​​​​​​Need​​ Help?

The Reappointment Support Help desk is OPEN ​ - Monday to Friday 0800-1600 hrs (excluding statutory holidays). 

If you have any questions related to the use of AppCentral (i.e. accessing your account or password resets), contact or

Phone Pager: 604-675-2523**

​Monday to Friday 0800-1600 hrs

** Messages left during support hours are messaged to the support team for a prompt call back.

​If you have any questions related to the use of AppCentral (i.e. accessing your account or password resets), changes to your profile (i.e. Leave of absence, medical staff category changes, etc.), please contact your Medical Affairs office.

Education Modules 2024​:​

All members of the Department of Psychiatry who are reappointing 2024 are required to recertify with a completion date of January 2024 or newer. 

Protecting People's Rights: Mandatory Mental Health Act Forms (Physicians and Nurse Practitioners) 

All members of Richmond Hospital Medical Staff are required for the CST launch Richmond​:

CST Cerner - Privacy and Confidentiality in CST Cerner

​​Helpful Hints​:​

  1. ​DO NOT use tablets or smartphones to access AppCentral as it is NOT fully functional on these devices

I forgot my AppCentral ID or Password:

If your having trouble remembering your AppCentral ID or password there is a online reset option available:

  1. Click on the link provided via email from If you can’t find the invitation email, please take a look in your junk/spam folders. If you can’t locate it, please contact the support team at the email or phone number above to resend your invitation to you.

  2. After clicking on the invitation link, a Sign up and Sign in page will appear. Below the Sign In button is a link personalized to you to reset to get your AppCentral ID or Password.

  3. Now you can click on Forgot my AppCentral ID or Password.

  4. You will then receive an email with your AppCentral ID or temporary password.

  5. Please follow the instructions provided to  reset your password or login with your AppCentral ID.

If you are having difficulties with resetting your AppCentral​​ ID or Password, please contact the Medical Affairs office corresponding with your Community of Care.​​