Help desk

​​​The VCH Service Desk is your main point of contact for all computer and technology problems during and after business hours (open 24/7).


Phone: 604-875-4334
Toll-free: 1-888-875-4334



How do you login to the VCH Intranet of​​​f-site from your phone?

We created a video to better show medical staff how to login to the VCH intranet.


How do you access your VCH Email from the Web?

​​How do I access my VCH email on my smartphone​?

Please refer to the below device-specific instructions for how to set up email on your mobile device.

Additional Informaion can be found at:\

Common help to​​pics

  • ​Monthly guest Wi-Fi Password
  • Email
  • ​Reset your password
  • Remote access
  • Phones and tablets
  • Video conferencing
  • Video hosting
  • Sending files securely
  • Teamsites
  • Creating surveys​
​Visit the IT informaion help site