At multiple points during their career, physicians will need to impart difficult information to their patients and families. These are unprecedented and demanding times, and given the current uncertain and ever shifting climate, this task is potentially even more complex. During this pandemic there is no road map and physicians and directors of care may be required to have difficult conversations they never expected:
In response, Vancouver Coastal Health is introducing a telephone support line and dedicated email for physicians or MRPs (most responsible physicians) in acute or community care. This service is available seven days a week from 8 a.m. to 8 p.m. Trained psychologists are available to help navigate a challenging conversation, to problem solve realistic approaches and to offer support.
In order to continue the work required now, your self-care is essential. You are encouraged to also reach out proactively when you need support or guidance around having difficult conversations that may occur as a result of COVID-19 related care decisions.
VCH, our patients and residents need you, your skills, your expertise and your compassion.
The telephone support line is: 604-875-4987 Email MDMRPsupport@vch.ca with any questions, and read more about these supports.
View the PDF resource for supporting patients and families during the COVID-19 visitation restrictions