Key Contacts & Support

​​​Here are some important contacts who can assist you during your time at VCH:

General Safety Inquiries (VCH)

Humberto Ramirez: Humberto.Ramirez@vch.ca Phone: (778) 875-2685

People Safety Team: PeopleSafety@vch.ca

For IT related questions or concerns.

IMITS Service Desk

Email: VCHServiceDesk@hssbc.ca

Phone: (604) 875-4334 or 1 (888) 875-4334

For login details, accessing resources, or troubleshooting VPN connectivity.


Regional Safety Leads (for residents outside VCH)

Contact information is provided for convenience and may change. Residents should follow local guidance provided by their primary rotation site



Essential Resources

Some resources may only be accessible while connected to the VCH network (i.e., at a healthcare facility).

For further assistance with accessing resources or troubleshooting VPN connectivity, contact the IMITS Self-Service Portal.

Access important documents and links here: